Win an 8-Day Getaway for 2 in Paradise [Help Hub Customers]

Who can enter this competition?

This competition is open to Australian residents (excluding VIC) who are 18 years or older and are existing NRMA Insurance Help Hub customers. Individuals who join Help Hub during the Promotional Period and meet all other entry requirements are also considered eligible entrants.

When does this competition close?

The competition begins on 10/10/2023 at 09:00 am AEDT and ends on 20/11/23 at 09:00 am AEDT.

How can one enter this competition?

To enter, visit https://www.nrma.com.au/help-hub/priceless-whitsundays-competition during the Promotional Period and complete the online entry form with your personal details as requested. Each person is allowed only one eligible entry.

What is the total prize pool amount?

The total prize pool is up to AUD $28,220.00.

What are the prize details?

The prize is an 8-day experience in the Whitsundays for the winner and their chosen travel companion (aged 18 years or over). The prize includes:
- Return economy class flights for 2 people from the winner's nearest Australian capital city to Hamilton Island Airport.
- Private return transfers for 2 people from Hamilton Island Airport to the applicable accommodation.
- 7 nights’ twin-share accommodation for 2 people at three different establishments.
- Various included activities for 2 people, including dining experiences, helicopter tours, and more.
- 1000 Help Points credited to the winner’s Help Hub customer account.
- 2 x Mastercard branded reusable bamboo bottles.
- 2 x Bondi Sands zinc mini sunscreens.
- 2 x Priceline first aid kits.
- 2 x Mastercard and AO branded black caps.
- 2 x Zone Travel adaptors with a Mastercard branded case.
- 2 x travel edition Mastercard Priceless fragrances.
- 2 x Thankyou mini hand sanitiser bottles.
- 2 x MasterCard-branded tote bags.

How will the winner be notified?

The winner will be contacted by email and phone by the draw conductor within seven (7) days of the draw. The winner will also be published on https://www.nrma.com.au/win on 08/12/23.

What happens if the prize is unclaimed?

The prize must be claimed by 01/02/24 at 12:00 pm AEDT. In the event of an unclaimed prize, a redraw will occur on 02/02/24 at 12:00 pm AEDT at Plexus, Level 4, 411 Collins Street, Melbourne VIC 3000. The winner of the redraw will be notified by email and phone within seven (7) days of the redraw.

Are there any additional conditions for the prize?

Yes, there are various conditions for the prize, including specific travel dates and blackout periods. The winner and their chosen travel companion must depart from and return to the same departure point and travel together. They are also responsible for ensuring they have the required vaccinations and travel documentation. The prize does not include spending money, meals, taxes (excluding airline and airport taxes), insurance, transport to and from the departure point, and other ancillary costs unless specified. The winner may be required to present their credit card at accommodation check-in to cover incidentals not included in the prize. Both the winner and their chosen travel companion must be aged 18 years or over.

How is the prize pool distributed among the prizes?

The prize pool is allocated to cover the cost of the entire prize package, including flights, accommodation, activities, and all other items listed in the prize details. The exact breakdown of the prize pool amount for each component is not specified in the provided terms and conditions.