Win Back your Purchase This Christmas

What are the prize details for the WIN-BACK competition?

The prize for the WIN-BACK competition is a refund of the winner's order made during the competition entry period. This competition prize is not transferable, exchangeable, or redeemable for cash.

When does the WIN-BACK competition end?

The WIN-BACK competition ends on 31 December 2025 at 11:59 PM AEST, with entries accepted from 4 December 2025.

How can participants enter the WIN-BACK competition?

Participants can enter the WIN-BACK competition by signing up via the provided QR code or online form and making a purchase of any product in-store or online during the competition period.

Who is eligible to enter the WIN-BACK competition?

Eligibility for the WIN-BACK competition is open to Australian residents aged 18 years or over, excluding employees of the Promoter and their immediate families.

How will the winner be selected and notified in the WIN-BACK competition?

The winner of the WIN-BACK competition will be randomly drawn during December at PTC Phone Tech and Comm Head Office and will be notified by email within five business days of the draw. If the winner cannot be contacted within 14 days, a redraw may occur.

Are there any restrictions on entering the WIN-BACK competition?

Participants can enter the WIN-BACK competition multiple times, but each entry requires a separate purchase. Proof of purchase may be required to validate each entry, and the closest purchase to the sign-up date will be eligible for the refund.

What happens if the prize for the WIN-BACK competition is not claimed?

If the winner of the WIN-BACK competition cannot be contacted within 14 days, the Promoter reserves the right to redraw the prize to another eligible participant.

What marketing communications may participants receive by entering the WIN-BACK competition?

By entering the WIN-BACK competition, participants agree to receive marketing communications from the Promoter, with an option to opt-out at any time.