i have been trying to redeem a giftcard for the last week and it keeps saying that it is going to be accessible within 24 hrs - 48 hrs.i have no response on the chat either anyone else having this problem
yes I have had pretty much the same thing - no response at all! I redeemed points over a week ago and nothing yet. contacted site via chat 2 times and no response as yet!
@wolverine its very frustrating , i havent got any emails or response back at all either
I have recently had a reply and the problem is fixed now - I would suggest try them again
keeps saying flexi gift card site is under maintenance and also you can't choose how much you want to redeem as it automatically goes to the highest points you have available
Apologies everyone, due to fraud, we've had to cap Flexi Card in recent times to ensure redemptions made are legitimate. We take fraud seriously and will be working on improving this system ASAP.